About Us

 

 QUALITY PRODUCTS • PROFESSIONAL SERVICE • ON TIME

 

 

Since 1990, Impressive Imprints has strived to create a hassle-free buying experience for our customers. Our Team of professionals is knowledgeable, motivated, and dedicated to bringing you the outstanding customer service on which our reputation stands.  

 

Customers can rest assured that their marketing needs will be fulfilled and their order will be ready on time. The entire Impressive Imprints team makes the extra effort so your company will stand above and beyond the competition.

At Impressive Imprints, our goal is to provide marketing ideas using promotional products with a focus on using web based solutions. Once we establish a relationship and understand your marketing needs, target market, and procedures, we can recommend complimentary programs that will be efficient, hassle-free, and budget conscious. 

Our showroom gives you the ability to view items prior to your purchase. In addition, the showroom provides a creative environment for generating new ideas and viewing the latest products, all in an effort to offer unique solutions to your promotional marketing needs. 

History
In 1990, Robert Albert started Impressive Imprints out of his house at the age of 19. His original mission of providing a quality product with personal professional service, which is still driving the company today. In 1996 he expanded, and moved into the Wurlitzer Building in North Tonawanda. As business continued to increase, he brought the embroidery business "In-House" with the purchase of a 4 head embroidery machine. This expansion was over $80,000 and lead to additional machines in 2002 and beyond. 

In 2004 the company grew to 8 employees, and in order to handle the growth, a new 6500 facility was built. This half million-dollar investment greatly improved their ability to expand and handle large national accounts. By 2010 the company has over 20 employees. In 2015, the company reached over 2.5 million in sales and has served thousands of companies. 

In 2017 we strategically aligned our company with HALO (an industry leading Promotional Supplier with over 100 millions in sales) to handle our order processing and billing.  The relationship also brings stronger relationships with our vendors, which allows us to offer more competitive pricing.   In addition, we have the expertise and experience of the HALO team, to bring in on large projects and our customers special needs. 

Today, the company is investing in it’s web technology that will compete with the large companies, but give you the advantage and personal touch of a small business.  The site will focus on using technology to delivery web base solutions to make your internal operations more efficient and save you time and money.  

In the future, Impressive Imprints will continue to be a leader in their industry, combining technology and new techniques, while providing you with the best possible service. 

Designated Account Representative
Store hours are 9:00 AM – 4:00 PM Monday through Friday, with appointments available anytime.

We assign a dedicated account representative, as your primary contact, in addition to your ability to contact our inside team and the President/owner anytime. 

Cost Reduction
Impressive Imprints partners with specific suppliers that are quality oriented, and deliver professional service. By doing this, given our volume with them and the relationship developed, we are strong and aggressive in obtaining the best available pricing. We also offer many services that can decrease costs and still meet your needs, through programs involving co-op pricing and warehousing of product inventory. We have found it best to discuss your specific needs prior to making cost saving recommendations and can possibly provide substantial savings from suppliers who throughout the year offer special promotions. 

Pricing Structure
Impressive Imprints strives to have competitive pricing in our industry. With unique programs customized to your specific needs, and with solid relationships with suppliers, we are able to remain competitive and still provide professional service, quality products, on-time delivery, hassle-free ordering, and unique and creative ideas. We also have several customer levels that can be obtained depending on the volume of business, payment history, programs, and other factors. 

Owner’s Credentials & Awards
Business of the Year 2004 (Chamber of Commerce)
40 Under 40 award 2004 (Business First)
Showroom of the Year Spirit Award - out of 16,000 distributors (National Industry award)
Bess Cohn Humanitarian Award (2007 National Nominee)
University of Buffalo CEL Alumni and Mentor
Volunteer of the Year - Boys and Girls Club of the Northtown (2010)
Man of Honor Award (2011)
Over 28 years of industry experience
Chamber of Commerce Board Member
Niagara USA Chamber Member
Leadership Niagara Board Member (2001-2008)
Boys and Girls Club of the Northtowns Board Member
Exchange Club of the Tonawandas Board Member & Past President(2002-2009)
Specialty Advertising Assoc. of Greater NY
Advertising Specialty Institute member

Embroidery Trade Association Member

ralbert
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